WE LOVE TO SEE OUR CUSTOMERS SMILE, SO MUCH THAT CUSTOMER

CENTRICITY IS THE FOUNDATION OF OUR EXISTENCE

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Customer centricity is a way of life at SABERNI. It is one of the core SABERNI values and has a profound impact on organizational function and structure. Our customer smile program stems from the same approach and is a hyper focused methodology that allows us to replicate the customer environment to dedicated teams within SABERNI.

We take some of the world’s most complex solutions to the market and often deal with simplifying complex business problems to make long sales gestation cycles easier. We use data science, algorithms and new creative approaches to add our client’s stakeholder value. During these times, we ensure the highest levels of data and information integrity. We create dedicated teams for customer under this program and ensure that the controls and policies replicate those with the customer organization.

CUSTOMER SMILE PROGRAM

Here are the foundational elements that drive our customer smile program:

Create a coherent environment between customer and dedicated SABERNI teams.

Replicate the policies and procedures followed by the client – including but not limited to information and people policies.

Work as a client captive unit and use SABERNI’s core marketing engine to drive success.